Please send bug reports and questions by email.
It helps if you include your iPhone model, iOS version, the App's version, and what happened. The App is made by an independent developer, so replies may take some time.
Where is my data stored?
Only on your iPhone. The Developer runs no servers. When you use "Find Artwork" or "Add missing artwork", the song titles and artist names used for the searches are sent to Apple. There are no ads and no analytics. For details, see the Privacy Policy.
How do I move my data to a new iPhone?
Open OKEREPA on your old iPhone and choose Settings → Export Backup to save a file. On your new iPhone, open OKEREPA and choose Settings → Import Backup.
After updating to 2.0, my songs are gone.
Version 2.0 was rebuilt from the ground up, so data from version 1.1 or earlier is not carried over automatically. If you exported a backup before updating, restore it in Settings → Import Backup. If you have no backup, please contact support@jeos.net.
What happens to my data if I delete the App?
It is removed from your device. Always make a backup with "Export Backup" before deleting the App.
Does the App cost anything?
All features are free. From version 1.1, there are no ads either. If you purchased "Remove Ads" earlier, just update to the latest version and keep using the App without ads.
Does "Support Development" change anything?
No features or display change. It is an optional tip to help keep development going. Each tip is a single purchase and cannot be restored.
I would like a refund.
Payments are handled by Apple, so please request a refund from Apple.
Cover art cannot be found.
In the song editor, try "Find Artwork" again with a different spelling of the title or artist. If nothing is found, you can choose a picture with "Photos". When you use "Add missing artwork" in Settings, setting "Artwork matching" to "Loose" adds artwork when either the title or the artist matches.
How do I import a playlist from the Music app?
Make a karaoke playlist in the Music app, then choose Settings → Import from Playlist in OKEREPA. You can import up to 50 songs at a time and keep up to 500 songs in total. Only playlists in Apple’s Music app can be imported; playlists from other music streaming services can’t be. Songs you already have are added again, not merged. If no playlists appear, turn on Media & Apple Music for OKEREPA in the iPhone Settings app.
Songs aren’t in the order I expect.
All Songs is sorted by artist. For Japanese names the reading is guessed automatically, so a few songs may land in an unexpected spot. Inside a folder, hold a song to put it in any order you like.
How do I change the language?
The App appears in Japanese or English, following your iPhone's language setting.