To report a problem or ask a question, please email us.
It helps if you include your iPhone model, iOS version, the App version and what happened. Please don't send your meal photos or notes. MealCatch is made by an independent developer, so replies may take some time.
For step-by-step instructions, see How to Use.
I see meals I didn't eat when I first open the App.
Those are samples to show how MealCatch works. Take your first photo or add your first text note, and the samples go away. Your meals begin. The samples won't come back.
I can't find a photo I took from the Lock Screen.
Photos you take while your iPhone is locked appear on Home the next time you open MealCatch. Until then, they don't show on Home.
How do I take photos from the Lock Screen?
Put the MealCatch Camera button on your Lock Screen, in Control Center, or on the Action button. MealCatch shows you how in Settings → How to Add the Button. iPhone doesn't let apps add it for you. To close the camera, swipe up.
A meal went into the wrong slot.
Touch and hold the meal to open Edit Meal, choose the right meal, and tap Save. You can change the date on the same screen.
Something I ate after midnight went into the previous day's dinner.
Photos taken before breakfast starts (4:00 at first) go into the previous day's dinner. If you work nights or keep different hours, change the start times in Settings → Meal Times. Meals you've already saved stay where they are.
How do I save a snack?
Snack is never set automatically. Touch and hold the meal afterward and choose Snack.
Will the times shift when I travel?
No. Meals keep the local date and time where you took them. Even if you travel across time zones, the date and meal stay put.
I forgot to take a photo.
Tap + at the bottom right of Home to save a text note. You can choose the date and meal. If you don't remember, that's fine too.
My photos aren't in the Photos app.
MealCatch keeps your photos inside the app. To save one to Photos as well, tap the photo to open it and use the Share button at the top right.
Can I add a photo from my library?
Open a meal and tap Photo Library. If the photo has a date and time, the meal is set to match.
Does it show calories or nutrition?
No. MealCatch doesn't count or score anything, and it never sends reminders to log your meals.
Where is my data stored?
On your iPhone. MealCatch doesn't send your photos or meals anywhere. They're included in your iPhone backup (such as iCloud Backup), like any other app. See the Privacy Policy for details.
How do I move my data to a new iPhone?
Your data moves with your whole iPhone (Quick Start, or restoring from iCloud Backup or a computer backup).
What happens if I delete the App?
Your meals and photos are deleted from this iPhone. Before deleting, save any photos you want to keep to the Photos app with the Share button.
I'd like a refund.
Payments are processed by Apple, so please request a refund from Apple.
How do I use Dark Mode?
In Settings → Appearance, choose Automatic, Light, or Dark. Automatic follows your iPhone settings.
How do I change the text size?
MealCatch follows your iPhone's text size. To change it for MealCatch only, go to Settings → Accessibility → General → Per-App Settings → MealCatch on your iPhone.
How do I change the language?
MealCatch appears in English or Japanese, following your iPhone's language settings.